Trusted Compliance Management for Community Sector Providers
The Gold Standard in Provider Compliance.
We track all legislative and regulatory changes, simplify them, and show you how to implement them with best practice resources, education and guidance.
Complex Changes, Simplified
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Discover
Legislative and regulatory changes relevant to your region and service delivery hosted in one central location.
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Understand
Information translated into easy to follow guidance to help you understand what the changes mean for your organisation.
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Implement
Expert instructions to help implement a change effectively within your business, including policy and procedure templates.
Multi-Sector Coverage
Eliminate double handling. We cover multiple heavily regulated operating environments including the NDIS, Aged Care, Child Safety, and DVA Community Nursing, as well as important operational areas including WHS, Employment, and Privacy.
Easily stay on top of changes in one central location, without the need to switch between numerous sources of industry information.
Industry Leading Documentation
Cut costs with documentation that Auditors love. Each of our Watch.Read.Do. compliance updates are accompanied by policy and procedure templates and forms or documents where required.
Our templates are updated by industry experts when a change occurs, and include guidance on how to tailor the documentation to meet the new requirements.
Quality Management for Community Service Providers, Big or Small.
We understand that community service provider businesses come in all sizes and are at different stages of their service delivery journey. That’s why Provider Institute is a flexible platform that can adapt to the needs of any organisation.
With no platform lock-ins, our documentation is developed in easy to use Word or Excel templates that can be tailored to your individual needs, using the systems and software that you already have in place.
From start-ups to established organisations, all community service providers can count on the expert guidance, advice, and on-the-ground knowledge delivered by Provider Institute to establish an effective Quality Management System and maintain their ongoing Compliance obligations.
Frequently Asked Questions
How Does Provider Institute Differ to a Compliant CMS?
It is common to see CMS providers offering a ‘compliant’ system, however we need to be mindful of the wording associated with some of these systems (e.g., NDIS Compliant CMS or NDIS Compliant Software) as it can lead to confusion and misunderstanding. Software providers may say they’re compliant by providing the latest Price Guide or Fee Schedule as an example, but this does not mean your organisation will meet its compliance requirements at audit. A compliant CMS absolutely helps, but it doesn’t explain how to manage and implement a client’s funding, how to update Service Agreements or ensure that staff understand what requirements are in practice. And that’s where Provider Institute comes in! You can read more about the differences between CMS compliance and organisational compliance here.
Why Do I Need a Subscription?
Becoming a provider is only the first step in delivering supports to vulnerable members of our community. Provider Institute’s resources are designed to support providers through any industry changes that may impact on day to day business operations. With an ongoing subscription, you can rest assured knowing that our templates and resources will always be updated to align with changes, and that our Watch.Read.Do compliance feature will keep you and your team informed and educated about what those changes mean to you.
How Will a Subscription Save Me Money?
As a provider operating in the community sector, you will be required to undergo Audit. Whether this is an Audit under the NDIS, or a Quality Review in Aged Care, audits are, and will continue to be, a pivotal part of maintaining your approval status. Not only this, but audits exist to ensure your business is doing the right thing by the people it supports.
A large part of the Audit process is a review of your documentation and processes to ensure your business is up to date and aligned with the latest legislative and regulatory requirements. Unfortunately, with the consistent changes, staying current with this information is a cost of your time, money and internal resources. And that’s precisely why Provider Institute’s subscription model exists – we source the changes, send you the updates, let you know what they mean and provide advice on how to implement the changes in your business.
By staying on top of these changes with up to date documentation, you reduce the risk of non-compliance at audit – saving you time, money, stress and resources in the long run. It’s that simple.
What Payment Methods Do You Accept?
All subscriptions can be set up using a valid Credit or Debit Card through Stripe. Products such as packs and individual policy and procedure templates can be purchased using a valid Credit or Debit Card through Stripe or PayPal, or via direct bank transfer.