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Watch.Read.Do. Compliance
Watch a short overview of each regulatory or legislative change, read through the detail of the change, and download a checklist to implement the change within your business. Each update is accompanied by policy and procedure templates, forms or documents (where required), and expert guidance on how to meet the new requirements.
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Multi-Sector Coverage
Our updates cover multiple heavily regulated operating environments including the NDIS, Aged Care Home Care, Specialised Substitute Residential Care (SSRC), and DVA Community Nursing. Stay on top of legislative and regulatory changes in these sectors, as well as important operational updates including WHS, Employment, and Privacy.
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NDIS Core Standards Policy and Procedure Templates
Access our library of 60+ NDIS Core Standards policy and procedure templates, including policies for Governance and Management and Participant Service Delivery. Each template is updated by our industry experts when a change occurs, with the new version made available for you to download from your Provider Institute dashboard.
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NDIS Specialist Policy and Procedure Templates
Our NDIS Specialist policy and procedure templates have been developed to meet the Specialist Modules of the NDIS Practice Standards. Whether you’re delivering services under Early Childhood, Positive Behaviour Support, Restrictive Practices, SDA, Support Coordination, or SIL, you can rest assured that we have the documentation you need to stay compliant.
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Aged Care Home Care Policy and Procedure Templates
Compliant and up-to-date policies and procedure templates that meet the requirements of all Aged Care Quality Standards as they apply to Aged Care Home Care, including policies for Governance and Management, Consumer Service Delivery, and Clinical Service Delivery.
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Specialist Registration Packages
Apply for or renew your registration under NDIS Verification, SDA, NSW SSRC or DVA Community Nursing with our do-it-yourself template packs. Each pack includes expert guidance to help you tailor the documentation to your individual business requirements, and are updated by our industry experts when any changes occur.
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Supporting Forms and Documents
Our supporting forms and documents packs have been developed to assist in the day to day operations and running of your business. These packs support both NDIS and Aged Care, as well as a collection of general documentation suitable for use across all sectors.
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Monthly Compliance Digests
At the end of each month, all members receive an aggregated digest outlining all of the changes that have occurred on the platform.
We’ve supported thousands of Community Sector organisations to maintain their ongoing compliance obligations.
Start your journey toward achieving and maintaining compliance
We understand that community service provider businesses come in all sizes and are at different stages of their service delivery journey. That’s why Provider Institute is a flexible platform that can adapt to the needs of any organisation.
With no platform lock-ins, our documentation is developed in easy to use Word or Excel templates that can be tailored to your individual needs, using the systems and software that you already have in place.
Quality Management for Community Service Providers, Big or Small.
From start-ups to established organisations, all community service providers can count on the expert guidance, advice, and on-the-ground knowledge delivered by Provider Institute to establish an effective Quality Management System and maintain their ongoing Compliance obligations.
Frequently Asked Questions
Why Do I Need a Subscription?
Becoming a provider is only the first step in delivering supports to vulnerable members of our community. Provider Institute’s resources are designed to support providers through any industry changes that may impact on day to day business operations. With an ongoing subscription, you can rest assured knowing that our templates and resources will always be updated to align with changes, and that our Watch.Read.Do compliance feature will keep you and your team informed and educated about what those changes mean to you.
How Will a Subscription Save Me Money?
As a provider operating in the community sector, you will be required to undergo Audit. Whether this is an Audit under the NDIS, or a Quality Review in Aged Care, audits are, and will continue to be, a pivotal part of maintaining your approval status. Not only this, but audits exist to ensure your business is doing the right thing by the people it supports.
A large part of the Audit process is a review of your documentation and processes to ensure your business is up to date and aligned with the latest legislative and regulatory requirements. Unfortunately, with the consistent changes, staying current with this information is a cost of your time, money and internal resources. And that’s precisely why Provider Institute’s subscription model exists – we source the changes, send you the updates, let you know what they mean and provide advice on how to implement the changes in your business.
By staying on top of these changes with up to date documentation, you reduce the risk of non-compliance at audit – saving you time, money, stress and resources in the long run. It’s that simple.
How does Provider Institute differ to a compliant CMS?
It is common to see CMS providers offering a ‘compliant’ system, however we need to be mindful of the wording associated with some of these systems (e.g., NDIS Compliant CMS or NDIS Compliant Software) as it can lead to confusion and misunderstanding. Software providers may say they’re compliant by providing the latest Price Guide or Fee Schedule as an example, but this does not mean your organisation will meet its compliance requirements at audit. A compliant CMS absolutely helps, but it doesn’t explain how to manage and implement a client’s funding, how to update Service Agreements or ensure that staff understand what requirements are in practice. And that’s where Provider Institute comes in! You can read more about the differences between CMS compliance and organisational compliance here.
Does Provider Institute Support Organisations Of All Sizes?
Yes! With Provider Institute Teams, you can add or remove users at any time. From sole traders to large organisations, we’ve got you covered.
Can I Cancel, Upgrade or Downgrade Later?
You certainly can. No matter which plan you choose when signing up, you can always change it at a later time.
What Payment Methods Do You Accept?
All subscriptions and product purchases can be made by credit card. We accept Visa, Mastercard, and American Express.
Is My Payment Information Secure?
Yes. We use Stripe to process all payments through Provider Institute. Stripe is a global online payment processer that exceeds the most stringent security standards.
When Do I Pay?
The payment for your first billing period will be taken upfront. We’ll email a reminder of your upcoming renewal 7 days prior to your next billing date.
The search for a flexible, trustworthy and reliable Quality Management System is over!
Start delivering long-lasting, memorable services to your clients today with our all-in-one provider compliance solution.