About Provider Institute of Australia

The Gold Standard in Provider Compliance

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What We Do at Provider Institute

Provider Institute monitors all relevant legislative and regulatory changes and provides best practice guidance to ensure providers are up to date and aligned with the latest requirements. Find Out More

Our Vision

Our vision is to be the nationally recognised community sector platform for achieving compliance.

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Our Mission

Our mission is to empower providers with the right information, at the right time, with the right advice relevant to their business.

The Core Values That Drive Us

Reliable Genuine Human Trust-Worthy Responsive

The Provider Institute Team

  • Photo of Belinda Llamas, Managing Director at Provider Institute

    Belinda —
    Managing Director

    Belinda has an extensive background in risk management, work health and safety, human resources and business management. Passionate about helping community sector providers with maintaining systems, simplifying compliance, growth and long-term planning, she revels in supporting providers on their journey to delivering exceptional client services.

  • Photo of Christine Dempsey, Managing Director at Provider Institute

    Christine —
    Managing Director

    Christine draws on over 20 years’ experience in the community services sector, including extensive involvement in the development and roll out of the NDIS.  She is passionate about empowering the community sector to be accessible and equitable for all, and helping providers deliver best practice services that empower their clients.

  • Photo of Anthony Gatehouse, Managing Director at Provider Institute

    Anthony —
    Managing Director

    Anthony has over 15 years’ experience in digital communication and web technologies. He oversees the design, development and content management of the Provider Institute platform, and heads up PIA’s brand management and marketing initiatives. He is passionate about making an impact through thoughtful design and web accessibility.

  • Photo of Sue Gatehouse, Administration Manager at Provider Institute

    Sue —
    Administration Manager

    Sue has vast experience working in both government and non-government sectors during her 35 years in the workforce.  Sue has also managed a home-based business for 12 years, where she was awarded and recognised for extraordinary customer service and her contribution to the community.