• Say Goodbye to Audit Stress

Attention: Providers who want to deliver high-quality, safe and consistent outcomes for your clients

Streamline your compliance processes and reduce the risk of non-conformities at audit — without wasting time and money.

Provider Institute’s All Access membership puts all of the tools and resources you need to streamline your compliance processes at your fingertips.

With unlimited access to policy and procedure templates, supporting documents and forms, and ongoing compliance support developed by industry experts, you can rest assured knowing you will always be ready for audit.

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We’ve supported hundreds of organisations to register, renew and maintain their compliance under multiple heavily regulated operating environments, including the NDIS and Aged Care.

Finally! A flexible, trustworthy and cost-effective Quality Management Solution for providers, big or small.

Are you tired of trying to stay on top of the rules and regulations you must adhere to as a provider of community supports? Looking for high quality policies and procedures, supporting documents and forms that are kept up to date with industry changes and meet audit requirements?

At Provider Institute, we help providers to establish and maintain effective Quality Management Systems so that you and your team can deliver high-quality, safe, and consistent outcomes for your clients.

Over the last 6 years, we’ve helped thousands of providers to register, renew and maintain their ongoing compliance obligations under the NDIS Quality and Safeguarding Framework and Aged Care Quality Standards – without the added stress and financial burden when it comes to audit.

We can do the same for you too!

Get All Access

For only $1799/Year, here’s what you will receive with a Provider Institute All Access Membership:

  • Watch.Read.Do. NDIS and Aged Care Compliance Updates

    We monitor all relevant legislative and regulatory changes and host them in one central location. With our Watch.Read.Do. module, you can watch to a short overview of each change, read through the detail of the change, and download a checklist to implement the change within your business. Each update is accompanied by sample policy and procedure templates, forms or documents (where required), and expert guidance on how to meet the new requirements.

  • NDIS Specialist Policy and Procedure Templates

    Our library of NDIS Specialist policy and procedure templates includes a range of documentation developed to meet the Specialist Modules of the NDIS Practice Standards. Whether you’re delivering services under Early Childhood, Positive Behaviour Support, Restrictive Practices, SDA, Support Coordination, or SIL, you can rest assured that Provider Institute has the documentation you need to stay compliant.

  • NDIS Core Standards Policy and Procedure Templates

    Access our library of 60+ NDIS Core Standards policy and procedure templates, including policies for Governance and Management and Participant Service Delivery. Each template is updated by our industry experts when a change occurs, with the new version made available for you to download from your Provider Institute dashboard.

  • NDIS Specialist Registration Packages

    Apply for or renew your registration under NDIS Verification, SDA, or NSW SSRC with our do-it-yourself template packs. Each pack includes expert guidance to help you tailor the documentation to your individual business requirements, and are updated by our industry experts when any changes occur.

  • 50% Discount on NDIS Clinical Policy and Procedure Templates

    If you deliver, or plan to deliver, High Intensity Daily Personal Activities (HIDPA), All Access members receive a 50% discount on our Clinical Governance Framework template and policy and procedure templates for each of the clinical areas you are delivering. This additional cost is due to the nature and complexity of our clinical documentation.

  • Aged Care Home Care Policy and Procedure Templates*

    Compliant and up-to-date policies and procedure templates that meet the requirements of all Aged Care Quality Standards as they apply to Aged Care Home Care, including policies for Governance and Management, Consumer Service Delivery, and Clinical Service Delivery.

  • Supporting Forms and Documents

    Our supporting forms and documents packs have been developed to assist in the day to day operations and running of your business. These packs support both NDIS and Aged Care, as well as a collection of general documentation suitable for use across all sectors.

  • Template Updates for the Lifetime of Your Subscription

    Our template library is updated regularly to remain compliant with any changes that occur. The new versions of any templates you own will be made available to you for the lifetime of your subscription. This includes all policies and procedures, supporting documents and forms.

  • Monthly Compliance Digests

    At the end of each month, you will receive an aggregated digest directly to your inbox outlining all of the changes that have occurred on the platform.

  • Priority Support Desk Access

    Get support when you need it with instant access to our dedicated provider support desk and a response from our industry experts within 1 business day.

Customer Testimonials

Provider Institute is a leading consultant agency for the NDIS and Aged Care sectors. The guidance, direction, time and quality of service that PI has provided to our organisation is outstanding. Belinda, Christine and their team are industry experts in policy, process and auditing requirements; and ensure that our legal and compliance obligations are always met, and successful outcomes are achieved.

Circle of Hope
Circle of Hope

Provider Institute have demonstrated consistent and reliable services to support our organisation for over 5 years. In this time we have successfully completed NDIS and Aged Care audits and found the expert guidance, support and resources which Provider Institute provided exceeded our expectations. The team is always available to assist with any questions or concerns which takes the stress out of any audit process. I would recommend Provider Institute to any organisation seeking quality compliance with their operations.

Managing Director | Newcastle and Hunter Community Health

I am delighted to share my experience with Provider Institute, and how they helped our company Oceania Care in preparing for audits. Their team of experts provided us with valuable insights and guidance, which helped us streamline our operations and get ready for the audit in a timely manner. With their guidance, we were able to pass the audit twice with ease. What impressed us the most about Provider Institute was the level of dedication and support that they provided. Their staff, especially Belinda, was always available to assist us with any questions or concerns we had about the audit. Her expertise and guidance helped us to be better prepared for the audit, and gave us a greater sense of confidence going through the process. Overall, I would highly recommend Provider Institute to any company in need of policy and audit preparation services. Their team of experts delivers quality services with a high level of dedication and professionalism. Thank you, Provider Institute, for helping our company achieve success in our audits.

Oceania Care
Director | Oceania Care

We’ve engaged Provider Institute for approximately 3 years as a compliance consultant. We’ve successfully completed 2 audits, the most recent being in March 2023. We’ve been provided great feedback from auditors in relation to the work that we’ve done with a huge amount of assistance from Provider Institute including policies and procedures and data collection that has been brought on from the influence of Provider Institute. We’ve received direct feedback from auditors, that it makes their job easy when they’re looking at documents that are templates of and have originated from Provider Institute as they’re clear and fulfill all standards. Belinda and Christine are extremely flexible and will work with you to gain the optimal result, flexibility, practicality and reliability is something we need and this has been provided by Provider Institute for our whole engagement with them. I would highly recommend Provider Institute to anyone who wants to successfully move your business forward in compliance.

General Manager | DependableCare

We engaged the Provider Institute of Australia to provide us with NDIS consulting services, and we were extremely impressed with their professionalism and expertise. They assisted us in preparing for audits and offered us valuable guidance throughout the entire process. We found their services to be of exceptional quality, and they always addressed our inquiries and concerns in a timely and efficient manner. One consultant who stood out to us was Belinda. Her dedication to her clients was truly remarkable, and we were grateful for her unwavering commitment to our needs. She went above and beyond to ensure that we received the best possible service and that our goals were met. We firmly believe that Belinda is the ideal consultant for anyone seeking NDIS consulting services. We would highly recommend the Provider Institute of Australia to anyone in need of NDIS consulting services. Their professionalism, expertise, and commitment to their clients are truly remarkable. We are grateful for their assistance and would not hesitate to engage them again in the future.

Care N Help
Director | Care N Help

Frequently Asked Questions

Why Do I Need a Subscription?

Becoming a provider is only the first step in delivering supports to vulnerable members of our community. Provider Institute’s resources are designed to support providers through any industry changes that may impact on day to day business operations. With an ongoing subscription, you can rest assured knowing that our templates and resources will always be updated to align with changes, and that our Watch.Read.Do compliance feature will keep you and your team informed and educated about what those changes mean to you.

Not only will you receive the latest versions of our templates and resources as they are released, but your All Access subscription also entitles you to any new templates or resources that are developed and released on the platform by our dedicated expert team. Don’t worry – you can cancel at any time and will still own the latest version of the documents you have already downloaded.

How Will a Subscription Save Me Money?

As a provider operating in the community sector, you will be required to undergo Audit. Whether this is an Audit under the NDIS, or a Quality Review in Aged Care, audits are, and will continue to be, a pivotal part of maintaining your approval status. Not only this, but audits exist to ensure your business is doing the right thing by the people it supports.

A large part of the Audit process is a review of your documentation and processes to ensure your business is up to date and aligned with the latest legislative and regulatory requirements. Unfortunately, with the consistent changes, staying current with this information is a cost of your time, money and internal resources. And that’s precisely why Provider Institute’s subscription model exsits – we source the changes, send you the updates, let you know they mean and provide advice on how to implement the changes in your business.

By staying on top of these changes with up to date documentation, you reduce the risk of non-compliance at audit – saving you time, money, stress and resources in the long run. It’s that simple.

What If I Need Help?

All of our members get access to our 24/7 support ticketing system and helpdesk. If you have a question, or need support relating to your own individual business needs, simply raise a ticket and we’ll be in touch to answer your questions or let you how we can assist you.

Are There Alternative Payment Options Available?

Yes, we have Monthly and Annual plans available, however they do not include our Policy and Procedure templates for free. These plans still allow you to access the Policy and Procedure library, however each template is charged individually at an additional rate. Our All Access Membership is the best value for those looking for unrestricted access to all of our resources

As all of our Plans are based on a subscription model, it will require you to enter a valid Credit Card. If you need assistance with payment arrangements, please contact us at [email protected].

Get All Access