Aged Care Providers – Major Reform Timeline Adjusted: New Aged Care Act Commences 1 November 2025

  • Aged Care Providers
  • Premium
Date of Change:
Key transition actions from January to October 2025
Takes Effect:
01 November 2025

The Aged Care Act 2024 will now commence on 1 November 2025, giving aged care providers extra time to prepare for major reforms. These changes will affect all areas of service delivery, governance, client communication, and digital operations. The delay allows providers to complete training, system upgrades, and operational reviews before the new requirements take effect.

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Staying on top of compliance changes is important but it doesn’t have to be time consuming. We’ve translated this information into how it can simply be applied in your day-to-day operations and provided sample policies and procedures where applicable to help streamline this process. Save yourself hours trying determine what each change means and let us do the work for you!

This exclusive content is free to all members, and is particularly helpful for:

  • Implementing these updates into your procedures & practices
  • Being prepared for audit and demonstrating you are across industry changes
  • Following best practice processes

Consider becoming a member today, and this message will be replaced by the know-how and resources to help your business thrive.

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Provider Institute Best Practice Tip

Start with a full impact assessment across your operations, ICT systems, client materials, and workforce training. Assign a lead team member to monitor all transition actions.

Provider Institute will release updated policies and procedures to reflect changes noting new guidance material from the Department is continuing to be released. Members will receive templates that meet the new requirements and can check these in their Notifications Tab.

You don’t need to start from scratch. Our templates will include:

  • Policies and Procedures that align with the strengthened Aged Care Quality Standards, Aged Care Act (2024), Regulations, Rules, Manuals and Aged Care Quality and Safety Commission’s guidance materials.
  • Clinical Governance policies and procedures
  • Financial and prudential standards procedures
  • Complaint handling and whistleblower system documentation
  • Digital systems
  • Supporting forms and documents to align with changes

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