Aged Care Providers – Updated and NEW Policies and Procedures for Support at Home
- Date of Change:
- 01 November 2025
- Takes Effect:
- 01 November 2025
From 1 November 2025, the new Act and Strengthened Aged Care Standards came into effect.
From the 01 November 2025, all registered providers are responsible for complying with the Seven (7) Strengthened Aged Care Standards, relevant to their services. These standards include:
Standard 1. The Person
Standard 2. The Organisation
Standard 3. Care and Services
Standard 4. The Environment
Standard 5. Clinical Care
Standard 6. Food and Nutrition
Standard 7. The Residential Community
To comply with the new Strengthened Standards, the following policies and procedures have been updated. All new or changed requirements in blue text.
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Staying on top of compliance changes is important but it doesn’t have to be time consuming. We’ve translated this information into how it can simply be applied in your day-to-day operations and provided sample policies and procedures where applicable to help streamline this process. Save yourself hours trying determine what each change means and let us do the work for you!
This exclusive content is free to all members, and is particularly helpful for:
- Implementing these updates into your procedures & practices
- Being prepared for audit and demonstrating you are across industry changes
- Following best practice processes
Consider becoming a member today, and this message will be replaced by the know-how and resources to help your business thrive.
Provider Institute Best Practice Tip
When releasing the updated policy and procedures for staff, it can be helpful to coordinate a team meeting/briefing to explain the changes and provide them the opportunity to ask questions about the expectations, requirements and their role and responsibilities. Even a 15 minute catch-up could save confusion that may end up costing even more time to fix / explain! Also remember to document the attendance, information that was discussed, and obtain signatures from staff so you can demonstrate how you have communicated and explained policy and procedure updates.