Aged Care Sector Performance Report Q4 (April to June 2024): Key Updates for Providers
- Date of Change:
- 26 September 2024
- Takes Effect:
- N/A
The latest Aged Care Sector Performance Report (SPR) for the fourth quarter of 2024, covering the period from 1 April to 30 June, is now available. This report is crucial for aged care providers, as it highlights compliance trends, complaints, and serious incidents within the sector. Understanding these findings will enable providers to enhance their service quality and meet regulatory requirements more effectively.
Sorry to Interrupt…
Staying on top of compliance changes is important but it doesn’t have to be time consuming. We’ve translated this information into how it can simply be applied in your day-to-day operations and provided sample policies and procedures where applicable to help streamline this process. Save yourself hours trying to determine what each change means and let us do the work for you!
This exclusive content is free to all members, and is particularly helpful for:
- Implementing these updates into your procedures & practices
- Being prepared for audit and demonstrating you are across industry changes
- Following best practice processes
Consider becoming a member today, and this message will be replaced by the know-how and resources to help your business thrive.
Provider Institute Best Practice Tip
The 2024 Q4 Sector Performance Report highlights the necessity for aged care providers to continuously evaluate and enhance their compliance with the Aged Care Quality Standards. By addressing the highlighted areas of concern—particularly clinical governance and feedback management—providers can improve their service delivery and better safeguard the welfare of older Australians.
If you have not recently undertaken an internal audit in these areas, it is highly recommended that you consider scheduling a review. An internal audit allows you to check what is occurring in your organisation, compared with your documented procedures. You can then take the opportunity to provide further information, training and education for staff if any gaps are identified, or if required, update your procedures and processes to meet organisational and compliance needs.
Understanding these insights is crucial for providers aiming to enhance care quality and meet regulatory standards. The report serves as a call to action, urging providers to address compliance gaps and improve their governance frameworks to ensure the safety and well-being of the older Australians they serve.