Policy and procedure templates that meet the requirements of the NDIS Practice Standards that apply to your NDIS service delivery.
Provider Institute Mapping Document
This mapping document provides overall guidance on which Provider Institute policies and procedures relate directly to the Core NDIS Practice Standards [C], which relate to specialist NDIS Practice Standards [S], and which can be considered extra, or added value [E].
The latter policies and procedures have been developed in response to member feedback and to meet specific areas of service delivery. While they may not be directly required under the NDIS Practice Standards, they can provide additional guidance where it’s needed, based on your service delivery model.
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Governance and Management
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Compliance Policy & Procedure
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Conflict of Interest Policy & Procedure
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Continuous Improvement Policy & Procedure
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Disputes and Grievances Policy & Procedure
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Emergency and Disaster Management Policy and Procedure
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Financial Management Policy & Procedure
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Governance Policy and Procedure
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Human Resources Policy and Procedure
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Infection Control Policy & Procedure
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NDIS Right to Disconnect Policy and Procedure
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NDIS Staff Alcohol, Cigarettes and Illicit Drugs Policy and Procedure
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NDIS Working From Home and Company Property Policy and Procedure
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Privacy and Confidentiality Policy & Procedure
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Records and Information Management Policy & Procedure
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Risk Management Policy & Procedure
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Safety and Security Policy & Procedure
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Social and Physical Accessibility Policy & Procedure
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Staffing Policy & Procedure
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Strategic and Operational Planning Policy & Procedure
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Succession Planning Policy & Procedure
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Vehicle Safety Policy & Procedure
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Waste Management Policy & Procedure
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Work Health and Safety Policy & Procedure
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Workplace Bullying, Discrimination, and Sexual Harassment Policy and Procedure
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Workplace Incident Management Policy and Procedure
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Participant Service Delivery
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Assessment, Planning and Review Policy & Procedure
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Child Safety and Wellbeing Policy and Procedure
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Community Nursing Policy and Procedure
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Decision Making and Choice Policy & Procedure
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Delivering Telehealth Sessions Policy & Procedure
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End of Life Policy and Procedure
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Feedback and Complaints Policy & Procedure
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Food Storage and Safety Policy and Procedure
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Inclusion, Diversity and Culturally Safe Service Delivery Policy and Procedure
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Mealtime Management Policy and Procedure
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Medication Management Policy & Procedure
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Participant Case Notes Policy & Procedure
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Participant Incident Management Policy & Procedure
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Participant Money and Property Policy & Procedure
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Participants Rights and Responsibilities Policy & Procedure
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Participants Who Live Alone Policy and Procedure
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Participants’ Use of Alcohol, Smoking and Other Drugs Policy and Procedure
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Personal Care Policy and Procedure
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Plan Management Policy and Procedure
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Protecting Participants from Harm Policy & Procedure
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Providing Information, Advice and Referral Policy & Procedure
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Recovery Coach Policy and Procedure
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Service Access Policy & Procedure
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Service Delivery and Participation Policy & Procedure
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Service Exit and Transition Policy & Procedure
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Supporting Participants’ Sexual Expression Policy and Procedure
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Therapeutic Supports Policy and Procedure
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